Customer Services

To contact our Customer Services department call 01384 413088, send an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or alternatively you may write to us at:

B&S Chains (Midlands) Ltd,
Anvil Works,
29 Toys Lane, Colley Gate,
West Midlands,
B63 2JX

If you have a complaint about our services or products please contact Customer Services. All complaints will be dealt with in a fair and confidential manner. It is our policy to acknowledge your complaint within 5 working days and we will endeavour to resolve the dispute within 30 days, keeping you informed along the way. We welcome any comments which help to improve our services.

Product descriptions
We have taken great care to make sure that product descriptions and specifications are correct. However, we reserve the right to make any changes, technical or otherwise to product specifications.